I used David O. to book this hotel. He was able to get me a special that was stay 3 get the 4th night free promotion. It also came with breakfast. This brought the per night amount significantly down so that it was significantly cheaper than other five star hotels in the Ubud area. Because David O. is a Virtuoso agent, he was also able to throw in a $100 credit at the Four Seasons spa which was enough for a 75 minute Balinese massage.
The Four Seasons Sayan is located about a 10 minute drive from the city center of Ubud. We booked the Family Suite which was massive and impressive. It consisted of a large master bedroom with a lavish bathroom and closet area, a large sitting room, a very small kids room with a flat screen tv, a twin bed and a twin trundle bed. We also had two balconies. The view was overlooking the rushing Ayung River and rice terraces. The room was spectacular!
The master bathroom.
A soaking tub with a view!
We had a view of the rushing Ayung River from our two balconies. This was taken from the bedroom balcony.
The hallway linking the living room and bedroom.
The kid's bedroom with the twin trundle beds.
Our living room.
Our travel agent left special treats like cupcakes and candy. Thank you David O.!
Our living room patio.
I originally booked the Four Seasons because they emphasize the fact that they have a full kids club, called the Pici Pici club. They claimed that they have lots of Balinese enrichment experiences for the kids, such as Balinese dancing, language lessons, cooking, crafts etc. The reality is that it is simply just a babysitting service. Don’t get me wrong, our kids had a wonderful time there, in part because we had been traveling for 3 weeks and were happy to get some free time. The kids club staff were very professional, but mainly sat them in front of a playstation3, legos and a foosball table. I was also counting on some other kids at the resort for them to play with. Mostly they were the only kids at the club. They had a great time, but as a parent, I was quite disappointed.
The facilities and grounds of the Four Seasons were beautiful. It is surrounded by crops and rice fields. There is a free form infinity edge pool overlooking the scenic Ayung River.
This is an outside view of our room. The fields are rice terraces.
The outdoor hallway to our room.
Our kids enjoying the riverfront pool.
I found the food a bit lackluster at the Four Seasons. The prices weren’t bad, but the quality was not what I expected from a hotel of this caliber. They also shut down the main restaurant one night for a large party of German travel agents, relegating the rest of the guests to the pool bar restaurant. We preferred to take a taxi ride to other area restaurants, where the food price and quality was significantly better. The mediocre food at the hotel turned out to be a blessing because it made you go to restaurants in Ubud, many of which are spectacular. You can't leave the area without trying Bridges or Mosaic! On a side note, the breakfast buffet was excellent. There was a chef that would cut fresh, exotic fruit to order. I loved the mangosteens!
The spa was one of the best that I have ever encountered. There are two spas on property. The first is located in the main building and has your typical sauna and steam room. The second (the spa villas) is located a buggy ride across the property. Each treatment room is it’s own separate villa which includes an outdoor deep soaking tub and indoor/outdoor showers. I had the Balinese River stone scub and massage which is quite possibly the best treatment that I have ever experienced. Thank you David O. and Virtuoso for the spa credit!
The Four Seasons offers complimentary rides into central Ubud a few times per day. They also offer several complimentary activities per day. I am not really sure if this actually works out in practice, because every time we wanted to participate, we were told that the activity in question was booked solid. Considering the fact that the resort did not seem to be booked at capacity, I found this a bit surprising.
Overall, it was a good stay. I would consider the Four Seasons to be one of the top choices in the Ubud area. I wouldn’t call it one of the best or most memorable places that I have been, but it was nice. If going to Ubud, I would happily stay there again. I was very happy with the value of the resort for the price that I paid, but at full price, I would have been less enthusiastic. I would also consider the Amandari (the Four Season’s nearest competitor), but personally I would find it way too isolating (in terms of the lack of guests). Also, it appears that the new Ritz Carlton is nearing completion and this may give the Four Seasons a run for it’s money.